How to Book an Online Appointment for Will Registration in Mumbai (Step-by-Step Practical Guide)

November 28, 2025
iWills.in Team
How to Book an Online Appointment for Will Registration in Mumbai (Step-by-Step Practical Guide)

Registering your will in Mumbai gives your family strong legal protection and reduces the chances of disputes over your assets in future. Maharashtra’s online systems now allow you to enter your will details, pay fees, and book a time slot (token) with the Sub-Registrar Office (SRO) in a structured way, so you don’t waste time in queues.igrmaharashtra+3

What this guide will help you do

This guide walks you through the exact practical journey a Mumbai resident should follow:

  • Which official websites to use (with links).

  • How to enter your will details online (Public Data Entry/PDE).

  • How to book an e‑Stepin appointment (token) with your SRO.

  • How to handle payments and what to expect on the day of registration.igrmaharashtra+2

Use this guide along with a professionally drafted will—ideally prepared and vetted through iWills.in—so that you only have to focus on the government process, not the legal drafting.iwills

Step 1: Get your will and documents ready

Before opening any government portal, get everything in order. This avoids mistakes and last‑minute panic.

You should have:

  • A clean, registration‑ready will

    • Clear identification of the testator (you), beneficiaries, executor, and assets.

    • Pages numbered, with space for your signature and for two witnesses on the last page (and preferably initials/signatures on each page).

  • Identity documents

    • Testator: Aadhaar, PAN, and address proof (if address in Aadhaar is outdated).

    • Two adult witnesses: Aadhaar and basic ID/address proof.

  • Supporting documents

    • Optional but useful: copies of property documents, bank statements, Demat details etc., to keep your will internally consistent and ready for future probate.

    • Strongly recommended for senior citizens: a recent doctor’s certificate about mental fitness and orientation, to pre‑empt future challenges.

If you have not drafted your will yet, iwills.in can help you create a registration‑ready will tailored to your family and assets.iwills

Step 2: Know the four key government portals you will use

For a will registration in Mumbai, only trust the official IGR Maharashtra ecosystem:

Step 3: Do Public Data Entry (PDE) for your will

Public Data Entry is the backbone of your registration process. You must enter your will details here before booking an appointment through e‑Stepin.igrmaharashtra+1

Follow these steps:

  1. Open the PDE portal

  1. Start a “New Token / New Entry”

  • After login, click on “Registration” or similar and then select “New Token Registration” or “New Entry” for registration.pdeigr.maharashtra

  • From the district dropdown, choose:

    • “Mumbai City” or “Mumbai Suburban” depending on your ordinary place of residence.igrmaharashtra+1

  1. Choose “Will” as document type

  • In the document type list, choose “Will” (or the closest description to a will that appears in the system at that time).igrmaharashtra+1

  1. Fill in party and will details

  • Enter your full name exactly as per your ID (Aadhaar/PAN).igrmaharashtra

  • Provide your complete address, mobile number and email ID.igrmaharashtra

  • Fill in other fields requested, such as:

    • Nature of document (will).

    • Names of parties (testator and possibly witnesses or beneficiaries, depending on the version of the form).pdeigr.maharashtra+1

  1. Save and generate the PDE token number

  • Once all mandatory fields are filled, click “Save/Submit”.pdeigr.maharashtra

  • The system will generate a Public Data Entry Token Number (also called ISARITA/MKCL token).igrmaharashtra+1

  • Note this number carefully, take a screenshot, and if possible, print the acknowledgement—it will be needed for token booking in e‑Stepin.igrmaharashtra+1

At this stage, your will details exist in the IGR system, but the will is not yet registered. The next step is to handle payment (if doing online) and then book your appointment.

Step 4: Pay registration/document charges (online or at SRO)

Good news for testators: a will itself does not attract stamp duty in Maharashtra, but there are nominal registration or document handling charges payable under the state schedule.housing+2

You have two options:

  1. Pay online via Pay2IGR/GRAS (recommended for smoother experience).efilingigr.maharashtra+1

  2. Pay at the Sub‑Registrar Office (if local practice allows).

For online payment:

  1. Visit the e‑registration/Pay2IGR page

  1. Choose payment for registration/document charges

  • From the visible options (which may change over time), choose the route for “Registration charges / document registration payment” or equivalent.housing+1

  • When prompted, select:

    • User type: “Citizen”.housing

    • Transaction type: “Make payment to register your document” or similar.housing

  1. Fill in basic details

  • Enter district (Mumbai City or Mumbai Suburban) and the Sub‑Registrar Office where you intend to register.bajajhousingfinance+1

  • Provide your name, mobile number and document-related details as asked, matching your PDE information as far as possible.bajajhousingfinance+1

  1. Pay and print receipt

  • Pay using net banking, card, or other methods listed on the payment page.efilingigr.maharashtra+1

  • After success, download and print the GRAS/e‑payment receipt or challan—this will be shown at the SRO as proof of payment.housing+1

Step 5: Book your e‑Stepin online appointment (token)

Now comes the most important part for Mumbai citizens: booking an online slot through e‑Stepin so that you don’t stand in a long queue.housing+1

  1. Open the e‑Stepin / Token Booking page

  1. Start a new booking

  • Click on the “Booking” button to begin a new token booking.igrmaharashtra

  • Select your district (Mumbai City or Mumbai Suburban).housing+1

  • The shift will default to “General shift”; keep it unless you know what you are doing.igrmaharashtra

  1. Select date and SRO

  • Choose the date on which you want to register your will; the system will show which dates still have available slots.igrmaharashtra+1

  • From the list of SROs, select the office you prefer (for example, based on where you live or which office is most convenient).sobha+1

  1. Enter your PDE token number and verify

  • Click “Continue”; if booking for that SRO and date is open, the system will proceed to the next screen.igrmaharashtra+1

  • Enter your Public Data Entry Token Number (ISARITA/MKCL) that you generated in Step 3.igrmaharashtra+1

  • Click on “Verify”; once verified, available time slots will be shown.dwello+1

  1. Choose time slot and confirm booking

  • Pick a time slot when you and both witnesses can be present.dwello+1

  • Note that as per official guidance, the first half of each shift’s time slots is often reserved for those who have paid using e‑payment (e‑Challan/GRAS/e‑SBTR), which is why online payment is helpful.housing+1

  • Click “Book”; on successful booking, you will see a message with:

    • SRO office name.

    • Date and time slot.

    • Token ID and Rebooking ID.dwello+1

  1. Print your e‑Stepin receipt

  • Click the “Receipt” button and print the token receipt (use Ctrl+P to print, as the user manual suggests).igrmaharashtra

  • Carefully note down your Token ID and Rebooking ID in case you need to reschedule once (e‑Stepin allows one-time rebooking).igrmaharashtra+1

Step 6: Visit the Sub‑Registrar Office on the appointment day

With your token booked, you are now ready for the physical registration of your will.youtube​bajajhousingfinance

  1. Reach at least 30 minutes early

  • The official instructions ask citizens to reach the SRO about 30 minutes before the allotted time slot, carrying a hard copy of the token receipt.appl2igr.maharashtra+1

  • Take with you:

    • Printed e‑Stepin receipt (token).

    • Original will.

    • Testator’s ID and address proofs.

    • Witnesses’ ID and address proofs.

    • Doctor’s certificate (if any).

    • Online payment receipt/challan (if fees were paid in advance).bajajhousingfinance+1

  1. Submit token and verify details

  • At the SRO, show your e‑Stepin token at the help desk or specified counter; staff will pull up your booking on their system.igrmaharashtra+1

  • The team will access your PDE data and cross‑check it with the physical document and your ID details; if there are discrepancies, they may ask you to correct them or re‑enter details.pdeigr.maharashtra+1

  1. Brief interaction with the Sub‑Registrar

  • The Sub‑Registrar may ask the testator simple questions to confirm:

    • Identity.

    • That the will is voluntary and not under pressure.

    • That the testator understands the nature and contents of the will.legalkarar+1

  1. Signatures, thumb impressions, and biometrics

  • The testator and both witnesses sign before the Sub‑Registrar (or confirm the signatures already made), and may be asked to give thumb impressions.youtube​bajajhousingfinance

  • In many offices, photo and biometric data are captured digitally as part of the registration process.youtube​bajajhousingfinance

  1. Registration and document collection

  • After verification and signing, the will is registered and an entry is made in the IGR records.lodhagroup+1

  • The office may:

    • Give you the registered document/endorsed copy on the same day, or

    • Ask you to collect it after a few working days or provide details for accessing a digital copy.lodhagroup+1

Step 7: Practical tips and Mumbai-specific realities

  • Witness selection

    • Choose witnesses who are independent, adults, and ideally not key beneficiaries under the will, to reduce the risk of future challenges.

  • ID mismatch issues

    • Mismatches between the spelling of names on Aadhaar, PAN and the will are a common source of delay, so fix these before going to the SRO if possible.bajajhousingfinance+1

  • Elderly and bedridden testators

    • In exceptional situations (severe illness, inability to travel), the law and departmental practice sometimes allow special procedures such as registration at home or hospital, but these require coordination with the SRO and are not automatic.mchi+1

    • Advise such families to consult a lawyer or contact iWills.in for guidance before relying on this option.

  • Rescheduling your token

    • If your plan changes, e‑Stepin usually permits a one‑time rebooking using the Rebooking ID shown on your first token receipt, subject to slot availability.igrmaharashtra+1

How iWills.in can simplify this for you

For most families, the real difficulty is not just understanding the law but managing the paperwork and portals correctly. We can help you to

  • Draft a clear, registration‑ready will tailored to your assets and family situation, vetted by experienced legal professionals.iwills

  • Provide a precise document checklist for Mumbai residents, so you do not miss anything on appointment day.iwills

  • Hand‑hold you (or your family) through the actual online process—PDE entry, online fee payment links, and e‑Stepin token booking—using this very guide as a roadmap.efilingigr.maharashtra+2

If you live in Mumbai and have not yet written or registered your will, this is the right time. Use iWills.in to create your will, then follow these steps to register it at your nearest Sub‑Registrar Office and give your family the legal security they deserve.

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